We’re sorry to hear that. While we pride ourselves in the quality of our transcriptions, we are not perfect and mistakes are bound to happen. If the transcriptions provided are AI generated and you’re not happy with the result, you can hire a human transcriber to edit and fix issues or you can use our editing tools to touch up and fix what the AI might have gotten wrong.
How do I get a human transcriber to transcribe my episode?
How do I edit my transcriptions?
If the transcript provided is human generated, you can report an issue with the transcript and we’ll be happy to review and revise it
I found an issue with my human transcribed audio. How can I get it resolved?
Your satisfaction is our goal. If none of these options are acceptable, please send us an email: info@elasticpod.com